What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide directly — your name, email address, mobile number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transactional records: deposit amounts, withdrawal requests, and the timestamps
-
1
attached to those actions. This data is used to operate your account, process payments, verify your identity when you raise a support request, and detect irregular activity that could affect your wallet. We do not sell your personal data to third parties. Cookies and session data
-
2
help us remember your lobby preferences — which game categories you browse most, your last login device — so the experience feels consistent whether you are on mobile or desktop. Data we hold about your payment methods is limited to what is needed to confirm a
-
3
transaction completed. We do not store your bKash PIN, Nagad PIN or Rocket account credentials. Retention periods vary by data type: account registration details are held for as long as your account is active or as required under applicable law in your eligible region. You may
-
4
request a summary of what we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.